Terms and Conditions (AGB)

The portal goodtravel.de is operated by 360 Grad Good Travel GmbH, based in Berlin. Use of the portal is subject to the following general terms and conditions:

§ 1 CONTENT OF THE PORTAL

1. Good Travel presents holiday accommodations (hotels, B&Bs, holiday homes and apartments, and other accommodations intended for short-term rental) from various providers on the portal.
2. The provider of the listed holiday accommodations is not Good Travel, but the respective hotel or accommodation provider (hereinafter referred to as “provider”).
3. The reservation conditions for holiday accommodations are governed, in addition to these general terms and conditions, by the specific conditions of the respective provider. These are available during the reservation process. This particularly, but not exclusively, concerns cancellation and payment terms (including currency) as well as the use of the facilities of the accommodation.
4. Contracts for booking holiday accommodations are concluded only between the user and the provider. Good Travel does not become a contractual partner of the user. Good Travel does not offer accommodation or travel services either in its own name or on behalf of others.
5. The provider is responsible for the accuracy of their property description, in particular for the accuracy of information about location, size, facilities, and price. The same applies to photos, videos, and other files and information provided by the provider.
6. The user of the website declares that they are of legal age and legally capable of accepting these general terms and conditions and other terms of use of this website as binding.
7. It is expressly forbidden to use the website for illegal purposes. This includes modification, reproduction, copying, or unauthorized distribution of the website.

§ 2 USE OF THE PORTAL

1. Good Travel aims to inform individual travelers about interesting destinations and accommodation options. The data provided on the portal is exclusively for the direct, individual, and personal information of each user.
2. Any other use requires the written consent of Good Travel. Without such consent, in particular, the reproduction of information from the portal for commercial purposes elsewhere, such as on other websites or in databases, is not permitted.
3. All texts, images, videos, and other content on the portal are protected by copyright; they may only be saved on a computer, forwarded by e-mail, or printed out within the framework described in Article 2 a).
4. The use of the portal is free of charge.
5. There is no entitlement to permanent and uninterrupted availability of the portal. Good Travel reserves the right to change or remove content on the portal at any time.

§ 3 PRICES

1. The “from” prices listed on our website are for orientation only and do not constitute guaranteed prices or concrete offers. The prices listed during a non-binding booking inquiry are also not real-time or guaranteed prices. Binding prices will be communicated to the user only after a concrete booking request in the form of a binding booking offer directly from the provider.
2. The relevant prices for holiday accommodations are those in the local currency of the country where the accommodation is located. This also applies to deposits. All prices are also displayed in euros on our website. The exchange rate used is based on publicly available sources and serves only as a guide. Therefore, actual prices for accommodations in non-euro countries may differ from the euro prices shown.
3. We make every effort to display all prices including the applicable VAT or corresponding tax type, but we do not accept responsibility for the correct representation of taxes for each country. Commercial providers of holiday accommodation in Germany are in any case obliged to communicate their prices including VAT. Other providers may display prices excluding VAT. The tax is always due when payment is actually made.

§ 4 BOOKINGS

1. No bookings or payment transactions take place on Good Travel.
2. The portal allows the user to contact the providers free of charge and without obligation via redirection to the hotel’s own website or a web form (“booking inquiry”).
3. All further communication regarding reservation, booking confirmation, payment, and cancellation takes place exclusively between the provider (or hotel) and the user.
4. Good Travel does not become a contractual partner of the user. Reservation agreements are also concluded exclusively between the user and the provider.

§ 5 CANCELLATION

1. Each hotel has its own cancellation policy regarding a valid and confirmed reservation. We therefore strongly recommend that you read these cancellation policies carefully before making a reservation. Once the reservation is confirmed, you are subject to these cancellation policies.
2. All disputes regarding the cancellation of a reservation must be resolved directly between you and the relevant hotel. We are not involved in this and cannot be held responsible.

§ 7 DISCLAIMER OF LIABILITY

1. We act solely as intermediaries between you and the provider and have no control over the service quality, prices, and fees of the holiday accommodations. For this reason, we are not responsible or liable for any disputes between you and the provider that arise due to prices, fees, service quality, or the facilities of the accommodation. The contract is concluded between you and the provider. Therefore, we ask you to address any claims or complaints directly to the respective provider. Good Travel is not liable for actions or omissions of the provider.
2. Good Travel is not liable for financial or other damages unless Good Travel has caused the damage intentionally or through gross negligence. This limitation of liability does not apply in the event of injury to life, body, or health.

§ 8 OTHER PROVISIONS

1. Only the law of the Federal Republic of Germany applies to the content of our website and our services.
2. If there are differences between the German version of these general terms and conditions and a version in another language, the German version shall prevail.