We take the protection of your private data very seriously. Therefore, we would like to inform you when we store which data and how we use it. We process personal data in strict compliance with German legal regulations. Please read this privacy policy carefully. If you use the website or any service offered via the website, you consent to the procedures regarding the use of your data collected through this website.
When you make a booking request, we collect your name and email address, as well as, if applicable, your address, telephone number, and your booking preferences.
When you visit our website, and even if you do not book, we may collect the following data from you: IP address, browser type, your computer’s operating system, application version, language settings, and the pages viewed. When using a mobile device, we may also collect the following data: type of mobile device and its settings, as well as your geographic location.
Booking requests: Your personal data will be forwarded to the landlords in order to process your booking request.
Marketing: With your consent, you may receive regular newsletters by email. You can unsubscribe from these marketing emails at any time or opt out of the mailing list by clicking the "Unsubscribe" link provided in every newsletter. You can also change your newsletter subscriptions in your account (if you have created one).
Other communication: We may contact you by email, post, phone, or SMS, depending on which contact information you have shared with us. The reasons for this may include:
Fraud detection and prevention: Your personal data may also be used to detect and prevent fraud or illegal and unwanted actions.
Service improvement: We use personal data for analytical purposes to improve our service, increase user-friendliness, and enhance the functionality and quality of our services.
We use social media to promote our partners’ accommodations as well as to offer, improve, and promote our services. We have integrated social network plugins into our website. If you are a user of a social network and click on the corresponding plugin, information will be transmitted to the provider of the social network and possibly shared on your profile with others in your network.
By default, we embed deactivated plugin buttons that do not establish contact with the servers of the social networks. Only when you activate them and thus give your consent to communicate with the respective social network (Facebook, Instagram, or Pinterest), do the buttons become active and establish the connection. Then you can transmit your recommendation with a second click. If you are already logged in to the respective social network, this takes place without another window.
Clicking on one of these buttons thus means that you give your consent to transmit data to the respective operator of the social network. But only for this one page and for the selected service. When you visit further Good Travel pages, the deactivated button appears again. In this way, you can use social networks without them immediately creating complete surfing profiles about you. If convenience is more important to you, you can permanently activate the button for the social network you use regularly. To do this, check the appropriate box under the gear icon, and you will have the same state as on many other websites: The selected button is always active. You can change this setting later via the gear icon.
We also have accounts with various social networks. So you can also share information with us. When you log in via a social network app, you will be informed which information is shared with us. This may include the following: general details from your profile, email address, status updates, and your friend list.
Under certain circumstances, we may disclose your personal data to the following third parties:
The accommodation you requested: In order to process your request, the relevant data must be transmitted to the accommodation you requested. This may include information such as your name, contact details, special requests from the booking, and the names of guests traveling with you. This information may be used by us or the accommodation to provide you with individual, booking-relevant information. If you have a question about your booking, we may contact the accommodation provider and ask them to take care of it.
Third-party service providers: We may use the services of third-party providers, such as data processors, to process your personal data on our behalf. This is done to send marketing materials or for analytical customer services. These third-party providers are bound by confidentiality agreements and are prohibited from using your data for their own purposes or any other purposes.
Authorities: We disclose personal data for law enforcement purposes or to other government authorities if required by law or urgently needed to prevent, detect, or prosecute criminal offenses or fraud.
We use cookies to analyze user behavior on our website and to further improve and tailor our services. Personal data is not collected or transmitted, or only in anonymized form, in accordance with data protection regulations. Specific entries made by users are not recorded. Cookies have a specific lifespan. Some are only active as long as the browser is open (session cookies), others have a lifespan of several days, weeks, or months (long-term cookies). When you close your browser, they are saved as files on your hard drive in a "cookie directory." On your next visit to our website, it is automatically recognized that you have visited us before and which entries and settings you prefer. When the "expiration date" is reached, cookies are automatically deleted by the browser.
You can restrict the use of cookies via your browser, although this may mean that our offer no longer works for you or only works to a limited extent. You can also delete cookies yourself via your browser.
For more information on the advertising use of cookies, please visit http://www.meine-cookies.org/
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics also uses so-called "cookies," text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
We have extended Google Analytics on this website with the "anonymizeIp" code to ensure the anonymized collection of IP addresses (so-called IP masking).
In this process, your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On our behalf, Google will use this information to evaluate your use of our website, to compile reports on website activity, and to provide us with other services related to website and internet usage.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case, you may not be able to use all functions of our website to their full extent.
You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by either downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en or by clicking on the following link, which will set an opt-out cookie that will prevent the future collection of your data when visiting this website:
Deactivate Google AnalyticsFor more information on terms of use and data protection, please visit http://www.google.com/analytics/terms/en.html.
We use technical and organizational security measures to protect the data we manage against manipulation, loss, destruction, and access by unauthorized persons. Our security measures are continuously improved in line with technological developments.
Your personal data is transmitted in encrypted form over the Internet when sending the booking request and the contact form (using SSL technology).
You have the right at any time to obtain information about the data you have provided to us on this website or that we have stored about you. Of course, you can have incorrect data corrected by us at any time or request the deletion of stored data. In this case, please send an email to [email protected] or contact the postal address stated in the imprint of this website.
If you have any questions or suggestions regarding data protection, please send us an email at [email protected]
Furthermore, we reserve the right to change this privacy notice from time to time without further notice.
We use cookies to optimize our website and our service. You can choose which type of cookies should be collected.